The pharmacy and medical administrative record requirements of the ICE Health Services Corps’ (IHSC) electronic medical records database are addressed by the following application: Pharmacy System (CIPS) is an application used to manage the inventory and distribution of medications in detention facilities.
IHSC uses a COTS pharmacy records management system designed to optimize prison or prison pharmacies. The product provides fast, efficient prescription filling, and its fast, simple operation makes it easy for new hires or relief pharmacists to learn and operate during rapid training. IHSC purchased its pharmacy records management system in 2004, and all 17 pharmacies in ICE’s detention facilities are now running the software. The system is configured as a client/server environment with a COTS application and a database server hosted in a FedRAMP certified cloud environment.
IHSC also uses a medication management software eMAR product that is integrated with their pharmacy records management system. The software tracks medication administration for detainees, providing vital patient information that is transferred to patient electronic health records at 18 ICE detention facilities.
The scope of this work was to perform agile software development for solution integration and tier 3 help desk support electronic medication and administrative records (eMAR) and pharmacy applications, subsystems, web services and optional system enhancements. Contractor Tier 3 support shall include an eHR resource with subject matter expertise to configure the correction process from the vendor’s ancillary applications and the systems management of their applications. Support shall include assistance to ICE government and technical support contract employees in the operation and maintenance (O&M) of electronic medical records. Onsite support resources shall have access to eHR technicians as needed. Specific services integrated into the EMR database aggregation system—specifically, a pharmacy records management system that integrates with medication management software to track the distribution of medications to detainees. This data is then transferred to the detainee’s electronic health record.
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