Last week, prominent consumer electronics and digital technology leader Samsung announced a new partnership with IntelliTek Health, which develops patient-focused virtual assistant tools.
The goal of the partnership is to use artificial intelligence technology and digital voice assistance to enable healthcare providers to deploy their services through Samsung products. IntelliTek Health’s Personal Virtual Assistant (PVA) platform is its proprietary product that enables robust delivery of care.
Martyn Molnar, IntelliTek Health’s Global Head of Healthcare and Product CEO, explained, “PVA is the leading technology in addressing provider and patient post-discharge care. Each year, approximately 36 million hospital discharges occur in the U.S. healthcare system, the majority of which occur after hospital discharge. Patients who handle their care journey alone […] Our partnership with Samsung will help us address significant health inequalities in this area through Samsung mobile solutions and connectivity that provide simple solutions for patients and their care teams during the critical window after discharge. , Personalized medical communication and guidance. “
Samsung is no stranger to the medical field. The company has its own suite of revolutionary healthcare products and is particularly known for its cutting-edge work in imaging and diagnostics. In addition, the company owns a well-known medical center in Seoul, the capital of South Korea, which provides critical services to the community and is an important part of the local medical infrastructure.
Many of its technology investments in healthcare have been inspired by problems the company has seen first-hand during its patient care. Trevor Smith, Head of Business Development, Samsung Medical, commented: “Samsung’s partnership with IntelliTek Health reinforces our ongoing commitment to delivering accurate digital touchpoint solutions to support innovation in remote patient care coordination. Our combined expertise and resources will Allowing us to develop meaningful solutions that improve patient outcomes, improve clinical workflow, and enable more efficient and cost-effective care.”
Under the right circumstances and over time, Samsung may soon be able to deploy PVA across its device ecosystem, including its line of highly advanced TVs, which are currently among the best-selling in the US. This could potentially unlock a whole new level of customer access and reach.
Ultimately, home healthcare solutions have been at the forefront of attention and investment in recent years. In terms of sheer convenience, providing healthcare from the comfort of a patient’s home is considered a well worth the effort, especially in the wake of the Covid-19 pandemic.
In addition, this new healthcare service may address important healthcare access issues. Enabling patients to connect with their physician shortly after returning home from the hospital can provide a medium through which they can stay in close contact with their care team to closely monitor their symptoms and post-discharge status.
In this way, key partnerships like this one address a very real continuity of care problem: instead of healthcare needing to end as soon as a patient leaves the hospital, an ecosystem that facilitates ongoing touchpoints and progress checks system.
In fact, this partnership and many other ongoing technology ventures enabling telemedicine solutions and home health services could define the future of healthcare delivery: no longer confining healthcare to physical locations, but instead, creating a following patient ecosystem.